At Kirwans we ensure that our clients receive concise legal advice. All of our clients are treated as individuals with a tailor made payment plan to suit your financial needs.
Client satisfaction is a key objective at Kirwans as we aim to positively influence people’s lives by meeting the legal needs of our clients.
We have committed solicitors, paralegal and administrative support that provide quality legal advice, support and assistance.
To do this, Kirwans believe that a good service to clients depends crucially on people who work for Kirwans. Good service stems from Kirwans ability, through skilled and acknowledgeable staff. To fulfil the obligations it undertakes on behalf of clients.
We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service, we have provided then you should inform us immediately, so that we can do our best to resolve the problem.
In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues. If you would like to make a formal complaint, then you can read our full complaints procedure available upon request by email to: firstname.lastname@example.org or by calling us on: 01992 850292 also by post to: 201 Beaconsfield Road Enfield Middlesex EN3 6AX. Making a complaint will not affect how we handle your case.
For more information on our complaints procedure, please click here.